Start
Foundation
NEUMAN & ESSER Service for South East Asia
On January
1, 1998, NEAC Far East Co Ltd. was founded in Rayong, Thailand. It was later
renamed NEAC South East Asia. The Service Center was opened at this NEUMAN
& ESSER location to provide service and spare parts for the increasing
number of NEUMAN & ESSER compressors installed in Thailand and the
surrounding countries. The first team in Thailand consisted of the former Managing
Director, the Workshop Manager Hubert Thein, who also worked in the Übach-Palenberg and Wurzen machine shops in Germany, and four other employees.
New Company After Two Successful Years
Just
two years after the location was founded, the first major expansion of
activities by NEUMAN & ESSER in South East Asia took place. On June 8,
2000, NEUMAN & ESSER South East Asia Ltd. Was brought to life under the
leadership of Managing Director Wolfgang Gadow. The tasks of the new company included
engineering and sales of compressor systems as well as the local project
management. The office of the new company was housed in the same building where
NEAC South East Asia was and still is based. So, the two companies have worked
closely together from the start.
New Workshop Building 2000
More Space to Grow
The
location in Thailand was expanded in 2000 with the largest foreign investment
to date. With this, NEUMAN & ESSER placed a strategic sales focus on southeast
Asia at an early stage. A 30x26 m factory hall and an office building with an
area of 24x12 m were built on the 5,000 m²
site in Rayong. With
the construction of the factory building, the staff of NEAC South East Asia was
also increased from eight to 18 employees.
First Offshore-Skid 2002
First Offshore Skid Packing
In 2002,
NEUMAN & ESSER USA received an order for an offshore compressor. The order
included a two-crank piston compressor type 1SZL63.
After the entire engineering was carried out by NEUMAN & ESSER USA, NEUMAN &
ESSER South East Asia implemented the plant construction.
The frame and all piping were purchased locally
in Thailand. Kiattisak Chotpanang and Swamy Subramanyan from the project
department of NEUMAN & ESSER USA as well as Workshop Manager Sorawit Huinam together with two welders
and two fitters were the project protagonists.
New Structure 2004
New Structures
In
March 2001, NEAC South East Asia and NEUMAN & ESSER South East Asia jointly
opened their location as a combination of full-service and application center for compressors on
the South East Asian market. In the past successful years, the two companies at
the site have moved closer together. In 2004, a new management structure
was established, with Andy Thom taking over the entire management in Thailand.
This enabled the new Managing Director to better coordinate and exploit the performance
potential of both companies. In addition, NEUMAN & ESSER South East Asia
gained the sales territories Australia and New Zealand.
Office Expansion 2005/2006
More Office Space
The
positive development of the location continued. As a result of the growth in
orders in South East Asia, NEUMAN & ESSER in 2005 and 2006 decided to take
this growth as initiator for expansion. By extending the company premises,
additional office and production space was created. The additional 120 m²
housed a larger and better equipped conference room, a storage area and two
additional offices.
Ten Years in South East Asia
Ten Years in South East Asia
In April
2008, the location in Thailand celebrated its first big anniversary. Klaus,
Stefanie and Alexander Peters were joined by other NEUMAN & ESSER Managing Directors
for this special day. Andy Thom, Managing Director of NEUMAN & ESSER South
East Asia at the time, opened the festivities, followed by speeches from the
Peters family and several guests of honor. In the speeches, a look back was
taken at the past ten years. Both the growing population of new machines and
service assignments as well as the staff, which increased tenfold in the first
decade, testified to a successful path.
Inauguration of the New Workshops
Together
with the site anniversary, the completion of the new workshops was celebrated
and accompanied by a Compressor Day with customers. The new building was inaugurated with
colorful traditional dances. The construction of the second hall doubled the
production area. This made it possible to carry out the machining, welding and
assembly work areas separately in the two halls. The enlarged hall area was
supplemented by an extended material stock outside and in the front area of
both factory halls. This area capacity, which is available for packing, for
example, was more than tripled.
High-Pressure Compressors for LNG Terminal
Send-Out Compressors for LNG Terminal
In November
2008, NEUMAN & ESSER South East Asia received an order for send-out compressors at an LNG terminal in Korea. In this project, the company supplied the customer in this project with a plant equipped
with a four-crank reciprocating compressor type 2TVL320. The order value
amounted to 2.5 million euros.
The
compressors are used to compress boil-off gas on the high-pressure side from 9
bar to 74 bar at a gas volume of 20,000 kg/h. The duration of the project development was
around two years.
ADMA Offshore Project 2009
Offshore Project
In 2009
NEUMAN & ESSER South East Asia won an order for two compressor units used
in steam recovery on an offshore platform in Abu Dhabi were won. NEUMAN &
ESSER GULF participated in this order as a connecting link between the customer
and NEUMAN & ESSER South East Asia.
The two
units each include a 3SVL130 four-crank piston compressor with a motor power of
350 kW. They compress process gas with high hydrogen sulfide content from 1.2
bar to 17 bar at a gas volume of 2,900 kg/h. Due to the highly corrosive gases, special materials such as duplex stainless steel and Incoloy steel
were used for this project.
Each unit measures 9x8x12 m and weighs about
110 tons. Due to the height restriction for transportation, each unit can be
divided into two sub-units with the air cooler packs removed for
transportation.
Refinery Expansion Project Korea 2009
Refinery Expansion in South Korea
At
the end of 2008, on December 12, NEUMAN & ESSER South East Asia succeeded
in winning another major order and successfully completing it within 16 months.
This order covered eleven plants with reciprocating compressors types 1TZL190,
1TES190, 2TVL64, 1TV1 and 2TES20 were delivered. The total value of the order,
in which the sales team for South Korea and the agent played an important role, was
9.5 million euros. The NEUMAN & ESSER South East Asia project team was able
to make the delivery on time and successfully handed over and commissioned the
equipment to the customer in 2010.
New Capacities/Compressor Day 2011
New Capacities
The second
major expansion of the site in South East Asia in 2011 was in response to the
continuous growth of the two companies and the region. Just four years after
production capacity was doubled with the construction of the new factory building
as part of the first major expansion. Looking to the future, however, it was
clear that more space was needed. Therefore, a large piece of land with direct
access to the highway was acquired in 2010. The construction plan called for a
division into three building phases. The first was to integrate the new parcel
into the existing facility, build a new packaging workshop, and provide good
inbound and outbound access for spare parts and finished compressor units. The
remaining two phases were planned for future investment. The first phase was
successfully completed at the end of 2011.
Compressor Day 2011
As
part of the celebration of the completed first construction phase in December
2011, both a Board of Directors Meeting and a Compressor Day were held in
Thailand. The presentations during the Compressor Day focused on NEUMAN &
ESSER's technology leadership in different areas. Compressor design and
innovations were presented as well as the system integration possibilities
through 3D package design, the pioneering role in green technologies and the
area of sealing technology with new material developments for piston rings and
packings.
New Office Building, New Company Name
New Office Building, New Company Name
After
focusing on the Thai home market in the first years of NEAC South East Asia
Ltd., the sales area expanded rapidly. With the renaming to NEAC Compressor
Service Ltd. this development was considered and the brand essence was
anchored in the company name. As of January 1, 2014, the "new"
company began operating activities for customers in South East Asia and the
Pacific region.
Another major investment was already made at the site in 2013. A new 1,200 m² office building at the site now became the basis for the ambitious goals in the areas of compressor aftermarket as well as sales and handling of compressor systems. At the same time, the existing NEAC Service Center was demolished and relocated to the rebuilt large workshop so that the NEAC Repair Coordination Center (RCC), certified to Level C for crankshafts, pistons, piston rods, crossheads, etc., could be fully operational on approx. 400 m².
Another major investment was already made at the site in 2013. A new 1,200 m² office building at the site now became the basis for the ambitious goals in the areas of compressor aftermarket as well as sales and handling of compressor systems. At the same time, the existing NEAC Service Center was demolished and relocated to the rebuilt large workshop so that the NEAC Repair Coordination Center (RCC), certified to Level C for crankshafts, pistons, piston rods, crossheads, etc., could be fully operational on approx. 400 m².
Building and Personnel Changes
Building and Personnel Changes
Together
with the official opening of the new building, another Compressor Day was held
in Thailand in 2014. One focus was on the expanded service program of NEAC
Compressor Service Ltd. which, in addition to the usual repairs and on-site
service, now also included technical customer service including machine diagnostics for
the OEM licenses of NEUMAN & ESSER. In addition to numerous technical
demonstrations and the building opening, the event also focused on a personnel
matter. After
ten years of service, Andy Thom handed over his position as Managing Director
of NEUMAN & ESSER South East Asia to his successor Arnd Viets, who had
already filled the role of Sales Director Asia since 2008 and was very familiar
with the Southeast Asian market.
Gastech in Seoul
Another
highlight of the year for NEUMAN & ESSER South East Asia and NEAC
Compressor Service Ltd. was the Gastech in Seoul, South Korea. Unexpectedly strong
was the attendance of decision makers from the gas transport and storage as
well as LNG sectors. EPC customers from South Korea showed particular interest and
visited the 68 m² booth. Expert discussions featured a 1:10 scale compressor
model of a six-crank compressor of size 500 as well as measurements of the main
storage aisle by means of 2D lasers.
Board Member of KRMEA 2015
Member of KRMEA
Since
February 2015, NEUMAN & ESSER South East Asia, represented by its Managing
Director Arnd Viets, has been a member of the Korean Rotating Machinery
Engineering Association (KRMEA). The goals of the organization are, among
others, the exchange of knowledge and networking among the members. An annual
highlight is the symposium with numerous lectures and a supporting program. Prof.
Dr. Klaus Hoff, former Head of Central Division of Technology Compressors and Technical
Managing Director Compressors today at NEUMAN & ESSER, was
a frequent speaker at the symposium in the past. In addition, KRMEA organizes
local meetings in the major industrial areas of South Korea.
15 Recipracating Compressors Order 2016
Order for 15 Compressor Units
A
group of South Korean EPCs formed a joint venture in 2016 and won an order for a
refinery project in Iraq. For this project, the joint venture then placed an
order for 15 compressor units at NEUMAN & ESSER South East Asia. With his
good contacts and sales network, Sales Manager Indi Chin made a major
contribution to the success of the project. The 15 units included compressors
of sizes 63, 190, 300 and 500. After a total of 24 months, the project with a
contract value of 24 million euros was successfully completed. Together with
the Iraqi agent, NEUMAN & ESSER South East Asia supported the customer
during installation and will be present at the commissioning on site.
First HOFER Compressor 2017
First HOFER Compressor
After
NEUMAN & ESSER acquired Andreas Hofer Hochdrucktechnik in 2015, the Sales
& Application Centers were able to offer diaphragm compressors as well as hydraulically driven compressors of
HOFER
to their
customers. Then, in 2017, the first HOFER unit was sold by NEUMAN & ESSER
South East Asia. A manufacturer of sweetener wanted to use the hydrogen
produced as a by-product in a process. This was to be compressed and then
filled into truck trailers. For this purpose, the customer placed an order for
an MKZ680-10/450-25 type diaphragm compressor at NEUMAN & ESSER South East
Asia.
BOG Compressor for LNG Terminal 2019
BOG Compressors for LNG Terminal
In
2019, NEUMAN & ESSER South East Asia succeeded in winning an order from a
global company in the chemical industry. The 2TZL190 two-crank fuel gas
compressor will feed natural gas into a gas turbine that will generate power
for a plant expansion in South Korea. In the run-up of this project, the piston
compressor from NEUMAN & ESSER was able to prevail over turbo compressor
originally considered.
Agents Day and NEAC RCC 2019
Asia Agents Day
Traditionally,
the NEUMAN & ESSER Asia Agents Day takes place once a year. Agents from the
sales territories of NEUMAN & ESSER South East Asia come together to
intensively exchange information about current strategies and synergies. The aim
is always to develop the best expert solutions for the markets' needs in a
customer-oriented manner. In addition to various presentations by NEUMAN &
ESSER employees and sufficient space for discussions, the team spirit is
strengthened with a joint boat trip to the islands off Pattaya.
NEAC RCC
The
NEAC Repair Coordination Center (RCC) in Southeast Asia performs OEM-quality
repairs and related tests on customers' machines. All work meets the high
standards of NEUMAN & ESSER and is carried out in worldwide uniform processes. This
service enables customers to keep their machines in OEM-like new condition. In
addition, OEM spare parts, e.g. cylinder liners, are part of the RCC service
portfolio.Four RCC employees are trained to repair cylinders, piston rod
packings and compressor valves with different levels. Since 2009, NEAC has been
Level A certified for compressor valves and piston rod packings, and Level B
certified for cylinder and piston rod repairs. Then in 2014, Level C
certification was gained for OEM repairs on the drive device. Tanatorn Kraipon
and Wittaya Phonoi are trained for Level A, Teerawat Kijsawas for Level B,
while Waldemar Lutz is trained for Level B and C.
Merging NEA and NEAC 2020
One Site - One Company
To
further improve customer service while realizing the potential of NEAC
Compressor Service Ltd. and NEUMAN & ESSER South East Asia, the company
decided in 2020 to merge the two entities. Under the name NEUMAN & ESSER
South East Asia, customers at the Thailand site have been supplied with both
new machines and customer-specific service directly on site ever since. Under
the leadership of Arnd Viets, Managing Director with a focus on New Machine Sales, and Luca
Cini, Managing Director with a focus on Service, the course was set for the
continued successful future of the location.
10 Compressors Order 2020
Order for Ten Compressors
In
2019, another major order was placed with NEUMAN & ESSER South East Asia. Two
EPCs ordered ten reciprocating compressor units of different sizes - 30, 40, 63
and 130. The contract volume of the 20-month project was around 4.9 million
euros. Managing Director Arnd Viets and Sales Manager South Korea Indi Chin were the NEUMAN
& ESSER South East Asia project protagonists who made a considerable
contribution to the successful completion of the order.
The Year of LNG Orders
The Year of LNG Orders
At NEUMAN
& ESSER South East Asia, the year 2021 was all about LNG. No less than
three orders for this application were won. First, two 1TZL190 LNG BOG compressors
were ordered by a customer for a facility in the Philippines. With great
support from Sales Manager Indi Chin, the order was won and successfully implemented by the team in Thailand
within 12 months.
The second order comprised three pipeline compressor units of the type 3TVL300, which will be used in an LNG terminal in the Dominican Republic. With the successful delivery of the machines, the project was completed after 12 months. The third order involves three compressors to be used in the expansion of an LNG terminal in Panama. Two LP BOG compressors of type 2TZL190 and one 3TVL300 HP BOG compressor were part of the project.
The second order comprised three pipeline compressor units of the type 3TVL300, which will be used in an LNG terminal in the Dominican Republic. With the successful delivery of the machines, the project was completed after 12 months. The third order involves three compressors to be used in the expansion of an LNG terminal in Panama. Two LP BOG compressors of type 2TZL190 and one 3TVL300 HP BOG compressor were part of the project.
Sustainability Projekt 2022
Rain Harvest Pond
With
the rain harvest pond, NEUMAN & ESSER South East Asia has been making a
major contribution to sustainability at NEUMAN & ESSER since 2022. The rain
harvest pond was built as part of a sustainability project to reduce water
consumption. With a capacity of 700 m³ and equipped with a booster
pump, the water from the basin can be used for gardening. This eliminates the
need for additional water. In addition, the basin provides protection against
flooding during the rainy season.
NEUMAN & ESSER Korea
NEUMAN & ESSER Korea
With
the acquisition of HOFER, the number of compressors in operation in South Korea
has increased significantly. Also due to the requirements for availability of
mobility applications, the need to build up local service competences grew. For
this purpose, NEUMAN & ESSER 2023 acquired the company UNICON Services as
the nucleus for NEUMAN & ESSER KOREA. Thus, the local company in Korea
continues the process gas valve repair business with four experienced employees
and dedicates additional staff to the topics of service and spare parts as well
as repairs for the NEUMAN & ESSER portfolio. The next step will be to build
up staff in the area of new machine sales, technical support and project
management. The company is headed by Younghan (Indi) Chin as General Manager
and is organizationally assigned to NEUMAN & ESSER South East Asia.
Status Quo 2023
Competence Center LNG
After
NEUMAN & ESSER Deutschland was the pioneer in the field of LNG for many
years, NEUMAN & ESSER South East Asia has increasingly moved into the
internal focus with numerous large orders in recent years. Since 2016, NEUMAN
& ESSER's major LNG projects have mostly been carried out in Thailand. A
research project in South Korea, where a test compressor was supplied for the
certification of plant components, has also clearly underlined the strong LNG
expertise. As a result, NEUMAN & ESSER decided internally to bundle the
group's LNG competencies in South East Asia. The function of the site as an LNG
competence center includes the provision of technical knowledge for all sites,
targeted sales support as well as the implementation of new findings in work standards and presence at important trade events.
International Service Team With Decentralized Service Hub
The sales
and expert area of NEUMAN & ESSER South East Asia is very broad and reaches
from South Korea to New Zealand, from North to South. To be able to offer
customers a fast and qualified service at all times, the service team has been
set up very internationally. Thus, in addition to the five service engineers in
Thailand and the agent network, NEUMAN & ESSER South East Asia employs,
among others, one service engineer each in Taiwan and Indonesia. This decentralized approach makes it possible to respond to inquiries in an agile manner and to provide technical advice, services and supervision in the local language.
International Office Team
The NEUMAN
& ESSER South East Asia team is very diverse and international. Its sales
region covers around 14 countries in South East Asia. The multinational team
includes employees from Germany, Indonesia, India, Italy, Myanmar, South Korea,
Thailand and the United States. Currently, four team members work in project handling,
four in sales, three in service, two in applications, one in procurement, one
in the technical department, and two as Managing Directors. Even despite the
diversity of nations, the team forms a unity in accordance with the NEUMAN
& ESSER principles and values. The uniqueness of the individual cultures helps to learn from each other and to work together as a team, especially since the sales territory is just as culturally diverse.
Outlook
Outlook
While the NEUMAN & ESSER site in
Thailand was strongly focused on traditional compressor systems in the past,
the business has been expanded into new markets and customers as well as the
associated products and services for some years now. Particularly in the
growing hydrogen market and in the field of renewable energies, NEUMAN &
ESSER covers the entire value chain.
Here, the
expertise and experience of NEUMAN & ESSER South East Asia can be ideally played
out and solutions for green gas generation, its transport and storage as well
as its application in mobility with HRS or in industry can be offered, planned
and handled. In Korea and other NEUMAN & ESSER South East Asia sales countries,
several HRS are already in operation.
With the qualities in the aftermarket business, the plants are not
only installed and commissioned, but also to be maintained during the entire
life cycle at the customer.
During the energy transition, traditional solutions will continue to be required. The site in Thailand plays a central role in this as a NEUMAN & ESSER specialist for LNG terminal solutions, carbon capture solutions and maritime solutions.
During the energy transition, traditional solutions will continue to be required. The site in Thailand plays a central role in this as a NEUMAN & ESSER specialist for LNG terminal solutions, carbon capture solutions and maritime solutions.
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25 Years of NEUMAN & ESSER in South East Asia
NEUMAN & ESSER Service for South East Asia
New Company After Two Successful Years
More Space to Grow
First Offshore Skid Packing
New Structures
More Office Space
Ten Years in South East Asia
Inauguration of the New Workshops
Send-Out Compressors for LNG Terminal
Offshore Project
Refinery Expansion in South Korea
New Capacities
Compressor Day 2011
New Office Building, New Company Name
New Office Building, New Company Name
Building and Personnel Changes
Gastech in Seoul
Member of KRMEA
Order for 15 Compressor Units
First HOFER Compressor
BOG Compressors for LNG Terminal
Asia Agents Day
NEAC RCC
One Site - One Company
Order for Ten Compressors
The Year of LNG Orders
Rain Harvest Pond
NEUMAN & ESSER Korea
Competence Center LNG
International Service Team With Decentralized Service Hub
International Office Team
Outlook